Amazon Assistant does not work on the latest version of Forefox
I downloaded Amazon Assistant for Firefox. When I click on the button it does open up but but the "working" icon spins and then nothing. The box is blank. An FYI...this same feature works perfectly on chrome. I am running Windows 10 with all updates installed
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Where are you downloading Amazon assistant from?
You should contact its support. Also make sure it is compatible with the new browser.
I downloaded thru Firefox from their add-ons
rgreenbe said
I downloaded thru Firefox from their add-ons
Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. This in no means that Firefox Support does the Developers Support when their page https://addons.mozilla.org/en-US/firefox/addon/amazon-browser-bar/ has a Support link and a contact Link.
Please let us know if this solved your issue or if need further assistance.
You can check the Browser Console (Tools -> Web Developer) for messages about this extension.
Also check that you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) in case this makes a difference.