Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Saving sync info after resetting password...

  • 3 답장
  • 2 이 문제를 만남
  • 14 보기
  • 최종 답변자: the-edmeister

more options

I reset the password to my Sync account after my laptop was stolen, on a new laptop that I was setting up. Of course this deleted the data on the server (why?). This data is still on my mobile phone, however, and I'd like to save as much as I can (Android OS). Is there a way to save my sync data from my phone without manually recreating my previous Firefox experience?

I reset the password to my Sync account after my laptop was stolen, on a new laptop that I was setting up. Of course this deleted the data on the server (why?). This data is still on my mobile phone, however, and I'd like to save as much as I can (Android OS). Is there a way to save my sync data from my phone without manually recreating my previous Firefox experience?

모든 댓글 (3)

more options

Other thread is here: /questions/1149416

Yes, the Firefox data is erased when the Password is reset - there was a warning that would happen; the data on the Sync server was encrypted using the old password, a new password wouldn't be able to decrypt that data. see the screenshot with the warning message

Have you connected your Firefox for Android device you your Sync account using the new Sync password?

more options

I probably should have read it, instead of rushing like an idiot after my laptop got stolen :P I did not connect my android device to my sync account with a new password. Hopefully there's a way to export that data in a file type of some sort. Running Linux Mint for an OS here :)

글쓴이 AMCjavelin74 수정일시

more options

Data doesn't get deleted from any "devices" when the Sync password is changed; so connecting that Android now should get your Firefox data back on the Sync server, and then to the new laptop.