Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Firefox crashes

  • 1 답장
  • 2 이 문제를 만남
  • 5 보기
  • 최종 답변자: FredMcD

more options

I play a game called IMVU, and I crash almost daily there. Everything just freezes up, including my mouse. I just got a new comp with windows 10 installed in it, and I even changed my browser to firefox, hoping the crashes would stop, but they havent. I hope ive installed firefox properly?? I just want to stay on that site, without a crash every time. Please help !! thank you

I play a game called IMVU, and I crash almost daily there. Everything just freezes up, including my mouse. I just got a new comp with windows 10 installed in it, and I even changed my browser to firefox, hoping the crashes would stop, but they havent. I hope ive installed firefox properly?? I just want to stay on that site, without a crash every time. Please help !! thank you

모든 댓글 (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29