Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Yahoo video and other video not playing

  • 4 답장
  • 8 이 문제를 만남
  • 1 보기
  • 최종 답변자: FredMcD

more options

Yahoo and other video not playing in firefox 37.0.2 They played automatically 5 days ago....since then video screen is blank...no 'play' button I have updated Flash several times Tried to play these videos on IE....don't play there either.

Thanks for your help!

Yahoo and other video not playing in firefox 37.0.2 They played automatically 5 days ago....since then video screen is blank...no 'play' button I have updated Flash several times Tried to play these videos on IE....don't play there either. Thanks for your help!

선택된 해결법

Uninstall flash from your computer, restart your computer and then reinstall flash. Seems that it got confused about which version you have.

문맥에 따라 이 답변을 읽어주세요 👍 4

모든 댓글 (4)

more options

Yahoo normally has issues with its video service, your not the only one. However have you tried starting Firefox in safe mode? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 15.0 r0
  2. Shockwave Flash 17.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You can find the latest Flash player versions for Firefox on this page:

more options

선택된 해결법

Uninstall flash from your computer, restart your computer and then reinstall flash. Seems that it got confused about which version you have.

more options

After the above, If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: