Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

How do i delete older verision of Fox Fire so that new verision can work

  • 4 답장
  • 1 이 문제를 만남
  • 16 보기
  • 최종 답변자: cor-el

more options

I updated Fox Fire and every I try to enter the internet w/ Fire Fox the response is. "Fox Fire is already running, but is not responding. The old Fox Fire process must be closed to open a new window. How do I close the old process?

I updated Fox Fire and every I try to enter the internet w/ Fire Fox the response is. "Fox Fire is already running, but is not responding. The old Fox Fire process must be closed to open a new window. How do I close the old process?

모든 댓글 (4)

more options

What operating system do you have?

more options

If you are using Windows, press Ctrl Alt Delete holding all at the same time. This will give you an option to start the task manager. Once the task manager is running, simply find firefox on that list, select it, and click "End Task". If you are using mac OSX, open the apple menu on the upper left. Click "Force Quit". This will lead you to a window that shows all the applications that are running. From there, select Firefox and click "Force Quit"

Have a great day!!

more options

Do you have the Firefox icon on your quick launch? Right click on it, and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

more options