Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I updated firefox and all my saved passwords were deleated.

  • 5 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: sdnative68

more options

I updated firefox and all my saved passwords were deleated. I have a "Old firefox data" file and read earlier that the logins.json and the key3.db files can be placed into my new firefox. Does anybody know how to do this?

I updated firefox and all my saved passwords were deleated. I have a "Old firefox data" file and read earlier that the logins.json and the key3.db files can be placed into my new firefox. Does anybody know how to do this?

선택된 해결법

모든 댓글 (5)

more options

선택된 해결법

Is there a new Firefox profile folder created?

Is that "Old Firefox Data" folder recently created because Firefox creates this folder when you reset Firefox?

See also:


There are other things that need your attention.

Your System Details list shows that you are infected by trovi.com

See http://malwaretips.com/blogs/trovi-com-removal/

more options

Yes the old firefox data folder was just created when I updated firefox.

more options

Were you able to copy the files from the "Old Firefox Data" folder to the current profile folder?

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Thanks for the heads up about the malware. I installed the malware remover tool and the malware is gone. I also followed the links about retrieving my old passwords and I followed the directions and everything came out fine. Thank you very much for the help. :)