Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox crashes

  • 1 답장
  • 1 이 문제를 만남
  • 7 보기
  • 최종 답변자: cor-el

Atomac
Atomac
more options

I work at a school and in only 1 of the classrooms Firefox is presenting a crash report whenever anyone attempts to open it. It then does not start at all. This is occurring on 2 of the 5 computers in the room, regardless of who is logged into the machine.

I have attempted to open in safe mode which results in the same error, as well as uninstalling FIrefox and then installing the latest version as well as version 25.0

Please help as Firefox is the preferred option in this classroom.

I work at a school and in only 1 of the classrooms Firefox is presenting a crash report whenever anyone attempts to open it. It then does not start at all. This is occurring on 2 of the 5 computers in the room, regardless of who is logged into the machine. I have attempted to open in safe mode which results in the same error, as well as uninstalling FIrefox and then installing the latest version as well as version 25.0 Please help as Firefox is the preferred option in this classroom.

모든 댓글 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: