Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Message: Login to server imap.ntlworld.com failed.

more options

Suddenly, and for no apparent reason, I have begun to receive this message when I try to download or send e-mail messages. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. I have even tried removing Thunderbird from my computer and then downloading it again.

Could someone please help me to sort this out?

(Windows 7 64 bit)

Suddenly, and for no apparent reason, I have begun to receive this message when I try to download or send e-mail messages. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. I have even tried removing Thunderbird from my computer and then downloading it again. Could someone please help me to sort this out? (Windows 7 64 bit)

선택된 해결법

You can turn it on or off in your Google profile. https://accounts.google.com/SmsAuthConfig

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (6)

more options

I should add that when I try to connect using Thunderbird, I receive a further message: "Application specific password required: https://support.google.accounts/bin/answer.py?question/answer=185833(Failure)". I do have a Gmail address, but I am using my Virgin Media address on this computer.

more options

You've enabled 2-factor authentication for your Google account. Follow the instructions and create an application specific password for Thunderbird.

https://support.google.com/accounts/topic/28786?hl=en&ref_topic=3382253

more options

Thanks Christ1. How do I remove 2-factor authentication?

more options

Btw, I must have set up this 2-factor authentication last December, when I got my phone. Why should it only now be causing problems?

more options

선택된 해결법

You can turn it on or off in your Google profile. https://accounts.google.com/SmsAuthConfig

more options

Done that. Simple when you know how!

Thunderbird now seems to be working properly. Many thanks for your help.