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No sound on you tube or facebook

  • 7 replies
  • 12 have this problem
  • 12 views
  • Last reply by Annief

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I don't know if this is coincidence but I deleted 'you tube' on face book and suddenly I cant get sound on my mac on 'you tube' or 'facebook', video plays ok. Tried in 'safe mode', reset firefox and even reinstalled Firefox, no joy. I have no problem with sound on Chrome. Can anybody help?

Anne

I don't know if this is coincidence but I deleted 'you tube' on face book and suddenly I cant get sound on my mac on 'you tube' or 'facebook', video plays ok. Tried in 'safe mode', reset firefox and even reinstalled Firefox, no joy. I have no problem with sound on Chrome. Can anybody help? Anne

Chosen solution

Hi

I didn't try the above as before I contacted this website I redownlaoded adobe and reinstalled firefox. There is some sound but not on you tube or facebook.

Anne

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All Replies (7)

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11.6.602.180 is installed.

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C reply its 11 the latest

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have you followed the above link.

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Try to clear the Flash local storage and settings.

Flash Website Storage Settings panel:

Global Storage Settings Panel:

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Chosen Solution

Hi

I didn't try the above as before I contacted this website I redownlaoded adobe and reinstalled firefox. There is some sound but not on you tube or facebook.

Anne

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You are a star it works thank u thank thank you