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Cannot remove cookies from XP. Firefox 17

  • 2 replies
  • 4 have this problem
  • 32 views
  • Last reply by cor-el

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I have Firefox set to delete cookies when closed. After I close Firefox, I usually run CC Cleaner. In the Analysis, CC Cleaner shows 307 cookies using a total of 0 space.

In XP, I went to Options, Privacy, and Show Cookies. There are probably 307 shown. When I click to Remove All Cookies nothing happens. When I highlight one cookie and click to Remove, nothing happens. When I open the particular cookie folder and see the cookie, highlight it and click Remove, that cookie seems to disappear for an instant, but when I click on the next one, the first one returns.

I want ALL evidences of all these cookies OFF my computer.

How do I accomplish that?

I have Firefox set to delete cookies when closed. After I close Firefox, I usually run CC Cleaner. In the Analysis, CC Cleaner shows 307 cookies using a total of 0 space. In XP, I went to Options, Privacy, and Show Cookies. There are probably 307 shown. When I click to Remove All Cookies nothing happens. When I highlight one cookie and click to Remove, nothing happens. When I open the particular cookie folder and see the cookie, highlight it and click Remove, that cookie seems to disappear for an instant, but when I click on the next one, the first one returns. I want ALL evidences of all these cookies OFF my computer. How do I accomplish that?

Chosen solution

You may have installed an extension like TrackerBlock or Do Not Track Plus that maintains a set of OPT-OUT cookies if you can't remove some cookies permanently.

In that case you need to uninstall the extension to remove those opt-out cookies.

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If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in

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Chosen Solution

You may have installed an extension like TrackerBlock or Do Not Track Plus that maintains a set of OPT-OUT cookies if you can't remove some cookies permanently.

In that case you need to uninstall the extension to remove those opt-out cookies.