Suddenly my tabs aren't there...colorful tabs...no tabs at all???
I ran malware and suddenly everything about my beloved Firefox CHANGED!!! No more tabs...colorful tabs ...nothing...when I try to go to another site...a new FF window opens...FF not working properly...please help me I have been at this all morning and I'm pulling my hair out:(
I have Skype or can consult by phone, email and astral projection.
All Replies (2)
Get rid of the malware first.
- Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
- SuperAntispyware - http://www.superantispyware.com/
- Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
- AdAware - http://www.lavasoftusa.com/software/adaware/
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
- http://www.spywarewarrior.com/index.php
- http://www.spywareinfoforum.com/
- http://bleepingcomputer.com/
- http://www.thespykiller.co.uk/index.php?board=3.0
- http://forums.whatthetech.com/index.php?showforum=27
If you are lucky, the old profile may still be there and Firefox just created a new one.
Modified by finitarry
Try to create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
You can also try to reset Firefox: