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Search engine shows 'Loading' after submitting search response, yet search results appear in Internet Explorer

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

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I go to www.massey.ac.nz, and do a search for Computer Science. Then after submitting the search all I get is a Loading message. I do the same thing in Internet Explorer 10, and get search results.

I go to www.massey.ac.nz, and do a search for Computer Science. Then after submitting the search all I get is a Loading message. I do the same thing in Internet Explorer 10, and get search results.

All Replies (2)

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It works fine for me. I am using a Mac; no idea if that is significant or not.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.