Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to uninstall norton

more options

Recently I updated my Firefox. At that time, Norton online backup downloaded with Firefox, tho I never saw a request for my permission. I would never have granted it because I know Norton to be a big system hog.

My browser has been unbelievably slow since, and I am unable to uninstall Norton. I get msg: uninstall server not working properly.

Any help available?

Recently I updated my Firefox. At that time, Norton online backup downloaded with Firefox, tho I never saw a request for my permission. I would never have granted it because I know Norton to be a big system hog. My browser has been unbelievably slow since, and I am unable to uninstall Norton. I get msg: uninstall server not working properly. Any help available?

All Replies (1)

more options

Where did you download that "new copy of Firefox" from?
Mozilla has nothing to do with any Norton / Symantec product. In fact Firefox as a backup service (of sorts) built right in to Firefox, called Sync.
https://support.mozilla.com/en-US/kb/what-firefox-sync