Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Whats New page keeps loading when starting firefox

  • 2 replies
  • 11 have this problem
  • 3 views
  • Last reply by Simmo7

Simmo7
Simmo7
more options

the page http://www.mozilla.org/en-US/firefox/10.0.2/whatsnew/ keeps on opening when I start Firefox. It also keeps asking the same question about helping to improve Mozilla - Even though I have answered the question several times. I am sick of seeing this same screen, when all I want to do is see my normal homepage prior to doing some browsing. Please help me get rid of this screen.

the page http://www.mozilla.org/en-US/firefox/10.0.2/whatsnew/ keeps on opening when I start Firefox. It also keeps asking the same question about helping to improve Mozilla - Even though I have answered the question several times. I am sick of seeing this same screen, when all I want to do is see my normal homepage prior to doing some browsing. Please help me get rid of this screen.

Chosen solution

See some suggestion from this article 

- Firefox support multiple homepage seprated by '|' symbol
Read this answer in context 👍 1

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Chosen Solution

See some suggestion from this article 

- Firefox support multiple homepage seprated by '|' symbol
Simmo7
Simmo7 Question owner
more options

Thank you, renaming the prefs.js as prefs.js.old and letting Firefox recreate the file fixed the problem.

Regards, Maria