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Messsge - "This connection is Untrusted. You have asked Firefox to connect securely to secure.listenernetwork.com but can't confirm that your connection is secure...." What do I need to do to fix this problem?

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  • Last reply by myaand

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A couple days ago I updated Firefox. Today when I try to login to my sports sites where there is a trivia points earning system I get the following pop up box and can't log in - "This connection is Untrusted. You have asked Firefox to connect securely to secure.listenernetwork.com but can't confirm that your connection is secure...." I can't even get to the lower portion of the pop up to see what the "Technical Details" and lower portion says. What do I need to do to fix this problem?

A couple days ago I updated Firefox. Today when I try to login to my sports sites where there is a trivia points earning system I get the following pop up box and can't log in - "This connection is Untrusted. You have asked Firefox to connect securely to secure.listenernetwork.com but can't confirm that your connection is secure...." I can't even get to the lower portion of the pop up to see what the "Technical Details" and lower portion says. What do I need to do to fix this problem?

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Are you using extensions that can force a sure HTTPS connection?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Thanks for your suggestion to correct my issue. However, the issue seems to have cleared up. It's possible it was in fact a problem with the Web Site itself. I will keep your possible solution in case the issue repeats itself.