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support survey - promises $12 Amazon gift cerificate - not received

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  • Last reply by cbeasley

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I was using firefox help when a 15 min survey offer came up that had various support questions and asked you to try to find the answer on firefox help. I went through the survey but did not receive any Amazon gift certificate. Does anyone know anything about this? Have I compromised my computer?

I was using firefox help when a 15 min survey offer came up that had various support questions and asked you to try to find the answer on firefox help. I went through the survey but did not receive any Amazon gift certificate. Does anyone know anything about this? Have I compromised my computer?

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Sorry for the delay and thanks so much for participating! We've been busy analyzing the data. Gift cards will go out in the next day or so. If you still haven't received it by then, please email me at crystal@mozilla.com