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FierFox will not close, Window is gone, FireFox still running.

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I have a Windows 7 Pro (64bit) Intel i5 desktop computer. On occation after closing FireFox window FireFox will still be running. If I try to open a new window later I get a message that FierFox is still running. Trying to close does not work - needs a reboot. Now works fine.

I have a Windows 7 Pro (64bit) Intel i5 desktop computer. On occation after closing FireFox window FireFox will still be running. If I try to open a new window later I get a message that FierFox is still running. Trying to close does not work - needs a reboot. Now works fine.

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Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open. Wait a few seconds (10-30) before trying to start Firefox again.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: