Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox is frozen on my computer...message is unresponsive script

  • 3 replies
  • 4 have this problem
  • 3 views
  • Last reply by Tim

sherryyb
sherryyb
more options

I have a Mac. Can not open firefox. tried to restart computer, however, the computer won't shut down until I close firefox.

I have a Mac. Can not open firefox. tried to restart computer, however, the computer won't shut down until I close firefox.

Chosen solution

Have you tried to force quit? http://support.apple.com/kb/ht3411

Read this answer in context 👍 0

All Replies (3)

Tim
Tim
more options

Chosen Solution

Have you tried to force quit? http://support.apple.com/kb/ht3411

sherryyb
sherryyb Question owner
more options

you are a genius; thank you. I am new with the MAc. Your solution is greatly appreciated. happy holidays.

Tim
Tim
more options

No problem - thanks for being a Firefox user (like me :-)