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I am using Firefox 8 as my homepage and my att.net Mail Preview will not load.

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  • Last reply by Hylott

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My internet service provider (IPO) is AT&T, but I use Mozilla Firefox for my home page. A facility on my home page that permits me to check my e-mail has ceased to load. The tab that normally permits me to do that is "att.net Mail Preview". The tab is still there, but below that tab appears "loading . . . . .". But, it never stops loading. I don't actually use this subject e-mail facility to send and read e-mails, but I do use it to determine what e-mails are available. When the facility is working properly it has the capacity for me to send and receive e-mails, but I chose to not use.

My internet service provider (IPO) is AT&T, but I use Mozilla Firefox for my home page. A facility on my home page that permits me to check my e-mail has ceased to load. The tab that normally permits me to do that is "att.net Mail Preview". The tab is still there, but below that tab appears "loading . . . . .". But, it never stops loading. I don't actually use this subject e-mail facility to send and read e-mails, but I do use it to determine what e-mails are available. When the facility is working properly it has the capacity for me to send and receive e-mails, but I chose to not use.

Chosen solution

Tobbi,

You are a genius! That fixed my problem.

And, I sincerely THANK YOU!!

Hylott

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Please try clearing cookies and cache by following these instructions: Clear cookies and site data in Firefox and How to clear the Firefox cache.

--Tobbi

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Chosen Solution

Tobbi,

You are a genius! That fixed my problem.

And, I sincerely THANK YOU!!

Hylott