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I can access BBC Iplayer to listen to the radio but cannot get any sound. What am I doing wrong?

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I can access BBC I player to listen to the radio but cannot get any sound. The site shows that sound is being generated by showing a moving display but no sound is emitted. My speakers work for everything else too>

I can access BBC I player to listen to the radio but cannot get any sound. The site shows that sound is being generated by showing a moving display but no sound is emitted. My speakers work for everything else too>

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sound problems:

  1. Restore speaker icon to System Task bar, right-click on clock or tray > Properties > Volume: On
  2. Click on the Sound icon in System tray then on Mixer, make sure Firefox is not muted picture

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