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My Crash report: Crash ID: bp-8c3368a6-a9dd-4d97-b852-cef092111010

  • 4 replies
  • 2 have this problem
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  • Last reply by cor-el

dcoye
dcoye
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It crashes on start up. I am using Windows XP Service Pack 3. Firefox 7.0.1. It launches the crash reporter and then nothing.

It crashes on start up. I am using Windows XP Service Pack 3. Firefox 7.0.1. It launches the crash reporter and then nothing.

All Replies (4)

cor-el
cor-el
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Which security software (firewall, anti-virus) do you have?

finitarry
finitarry
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http://kb.mozillazine.org/Firefox_crashes

dcoye
dcoye Question owner
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Comodo Firewall

cor-el
cor-el
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The module list in that crash report shows the TFWAH.dll (active in thread 1, so not in the crashing thread 0) mentioned in the Bug 642845 (ThreatFire AV 4.11) that is attached to that report.

So you can take a look at that software.