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Fire fox 5 not working on computer. Home page comes up and then nothing else.

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Ever since I downloaded the updated Firefox version #5, I am unable to access the internet. The homepage for Firefox comes up but when I type in a web address, it says the page cannnot be displayed. I tried re downloading fire fox 5 and still same problem. How can I get the older version back or fix this problem! Internet Explorer works but is slow and I prefer Firefox.

Ever since I downloaded the updated Firefox version #5, I am unable to access the internet. The homepage for Firefox comes up but when I type in a web address, it says the page cannnot be displayed. I tried re downloading fire fox 5 and still same problem. How can I get the older version back or fix this problem! Internet Explorer works but is slow and I prefer Firefox.

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possibly a Firewall problem