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The page at docviewer at my company's website displays this error when using FireFox but not hwne using I.E. "ERROR: JAS MiscUtils AX Control not installed!"

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When using Fire Fox to view documents at my company's website, the following message occurs:

"ERROR: JAS MiscUtils AX Control not installed!"

This error does not occur when I use I.E.

When using Fire Fox to view documents at my company's website, the following message occurs: "ERROR: JAS MiscUtils AX Control not installed!" This error does not occur when I use I.E.

All Replies (1)

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That error message probably refers to a missing ActiveX control, which is why it doesn't work in Firefox but does in Internet Explorer.

https://support.mozilla.com/en-US/kb/ActiveX