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I keep getting a recommendation to download update but it doesn't connect when I try to click on NEXT

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Screen comes up saying I need to update as soon as possible. I click NEXT and it just seems to try to connect but never does.

Screen comes up saying I need to update as soon as possible. I click NEXT and it just seems to try to connect but never does.

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I suspect the Google Update plugin that you have installed is messing something up in Firefox. Download Firefox 4.0.1, un-install 4.0, and then install 4.0.1.

http://www.mozilla.com/en-US/firefox/all.html