Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not able to acess my verizon.net email since installing firefox 4

more options

I installed Firefox 4. After installing I could not access my email and the icon for mail was gone and it seems impossible to retrieve. What do I do. Uninstall Firefox 4?

I installed Firefox 4. After installing I could not access my email and the icon for mail was gone and it seems impossible to retrieve. What do I do. Uninstall Firefox 4?

All Replies (1)

more options

When you say the icon is missing, was it a bookmark? You can display the Bookmarks Toolbar this way:

View > Toolbars > Bookmarks Toolbar

(If you have the orange Firefox button, tap the Alt key or press F10 first to display the classic menu bar)

If the icon was created an add-on, then check under Tools > Add-ons to see whether it was disabled. There might be a compatibility update available by now.