Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot open Firefox 4.o nor can I unstall it. Help!

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by jacreigh

jacreigh
jacreigh
more options

I installed Firefox 4.0 and received the popup message that computer must be restarted to complete installation. I restarted four times without success. The same message displayed at each click on the desktop icon. I attempted uninstall which displayed the same popup message. Next I did system restore to Mar 29, which put me back to version 3.06, but when I tried to open the browser, same popup message displayed. I attempted to uninstall 3.06 and it would not uninstall. The same message popup displayed. How can I get this junk off my computer?

I installed Firefox 4.0 and received the popup message that computer must be restarted to complete installation. I restarted four times without success. The same message displayed at each click on the desktop icon. I attempted uninstall which displayed the same popup message. Next I did system restore to Mar 29, which put me back to version 3.06, but when I tried to open the browser, same popup message displayed. I attempted to uninstall 3.06 and it would not uninstall. The same message popup displayed. How can I get this junk off my computer?

All Replies (2)

DebbieMahler
DebbieMahler
more options

What OS are you using?

jacreigh
jacreigh Question owner
more options

Windows Vista SP2