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after an update to firefox last week it will not keep me logged into my home page and also ebay

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  • 50 have this problem
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  • Last reply by glev2

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I have windows XP and firefox installed an update since the It keeps asking me to sign in to my home page even though I have checked the box to keep me signed in. also it keeps changing the home address. it also doesn't keep me signed in to my ebay account

I have windows XP and firefox installed an update since the It keeps asking me to sign in to my home page even though I have checked the box to keep me signed in. also it keeps changing the home address. it also doesn't keep me signed in to my ebay account

Chosen solution

  • Websites remembering you and automatically log you in is stored in a cookie.
  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
  • In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
  • Do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.

See also:

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Chosen Solution

  • Websites remembering you and automatically log you in is stored in a cookie.
  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
  • In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
  • Do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"

Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.

See also:

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thank you!!! that seems to have fixed the problem.

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Likewise, much obliged :>