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after installing firefox unable to connect to http://www.mozilla.com/en-GB/firefox/3.6.13/firstrun/

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  • Last reply by TonyE

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after installing firefox unable to connect to http://www.mozilla.com/en-GB/firefox/3.6.13/firstrun/

after installing firefox unable to connect to http://www.mozilla.com/en-GB/firefox/3.6.13/firstrun/

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Is it just that page or are you unable to load any site? If it is any site, it is likely to be a firewall blocking the new version of Firefox. For more details see https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can

If it is just one site, this link may help - http://kb.mozillazine.org/Error_loading_websites#Error_loading_some_websites