Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot download new programmes - it just saves a file on it? Please tell me how to download it properly

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by Bilberry

Bilberry
Bilberry
more options

'This happens every time I want to download a programme. I can only get Internet Explorer to download programmes. I have no idea how to sort this problem out...

'''This happens every time I want to download a programme. I can only get Internet Explorer to download programmes.'' I have no idea how to sort this problem out...

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Downloading a program with Firefox and installing that program are two separate actions with Firefox. IE allows the user to combine them.

Bilberry
Bilberry Question owner
more options

Thank you. I signed-in to find the other half of the reply to my question and their wasnt any more... I still don't know what to do and have not been able to find any information regarding installing programmes in Firefox. The instructions ask whether to save the file or not - that's all - nothing further seems to be available to know what to do next.