Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox3.6.8 and earlier, scrolls automatically at some sites. unable to stop it immediately. how do i correct this?

  • 3 replies
  • 12 have this problem
  • 3 views
  • Last reply by travler

more options

Bismillaah. Peace. Earlier versions of firefox to the present version 3.6.8 have a tendency to automatically scroll from the top of the page to the bottom, and then up to the top again, repeatedly. Hitting the up or down arrow repeatedly will sometimes halt the direction of the scroll but it is not reliable. How is this problem corrected? Abdul

Ubuntu 9.04 - 15GB drive - 1000Mb RAM - Pent. 4 CPU 2.40 GHz - 2.6.28.19 Linux Kernel

Bismillaah. Peace. Earlier versions of firefox to the present version 3.6.8 have a tendency to automatically scroll from the top of the page to the bottom, and then up to the top again, repeatedly. Hitting the up or down arrow repeatedly will sometimes halt the direction of the scroll but it is not reliable. How is this problem corrected? Abdul Ubuntu 9.04 - 15GB drive - 1000Mb RAM - Pent. 4 CPU 2.40 GHz - 2.6.28.19 Linux Kernel

Modified by travler

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

more options

Bismillaah. Peace. Thanks cor-el, for the reply. I've copied it for future reference. Unfortunately the problem is external. Someone in or near this building is tampering with my pc. This morning Adobe Flash plugin failed. I've tried reinstalling it but it will not work. I dual boot win xp, and all is well on that drive with the latest update of firefox. But at this point I'm wondering why I'm being forced to quit Ubuntu? Will advise if there are improvements. Abdul

Modified by travler

more options

Bismillaah. Salaam/Peace. Adobe Flash plug-in is back in service, some two days after I'd re-installed Firefox. It did not show any improvement the first day, for whatever reason, I cannot explain. No change in automatic scrolling at some sites. Abdul