Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My outlook email is not functioning properly on firefox nightly. Doesn't open completely, can't get to setting, does not respond and will not close

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by kray988

more options

My windows outlook email has suddenly quit working correctly. After sign in, I cannot scroll messages, open messages, change files, go to settings or even close the app. All other apps working correctly. Outlook works correctly in other computers and phone. This is in Firefox Nightly.

My windows outlook email has suddenly quit working correctly. After sign in, I cannot scroll messages, open messages, change files, go to settings or even close the app. All other apps working correctly. Outlook works correctly in other computers and phone. This is in Firefox Nightly.

Chosen solution

After using Mozilla troubleshooter, I discovered that the problem was not with Mozilla but with another app. Thanks for your input.

Read this answer in context 👍 0

All Replies (2)

more options

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

Chosen Solution

After using Mozilla troubleshooter, I discovered that the problem was not with Mozilla but with another app. Thanks for your input.