Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 102 crashes

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

more options

My Thunderbird installation now crashes upon start. Yesterday I updated my Thunderbird to the new version, via the "About Thunderbird" menu item. It gave me the Crash ID: bp-720aa7bf-f084-4991-9b1c-8d03e0220702

I tried starting Thunderbird in safe mode, first checking the "Disable all add-ons" (still crashes), second checking "Disable all add-ons" and "Reset toolbars and controls" (still crashes).

The Home/Thunderbird/Thunderbird Crashes directed me to come to the Support forum and ask for help there. Any suggestions will be welcome. Thank you.

My Thunderbird installation now crashes upon start. Yesterday I updated my Thunderbird to the new version, via the "About Thunderbird" menu item. It gave me the Crash ID: bp-720aa7bf-f084-4991-9b1c-8d03e0220702 I tried starting Thunderbird in safe mode, first checking the "Disable all add-ons" (still crashes), second checking "Disable all add-ons" and "Reset toolbars and controls" (still crashes). The Home/Thunderbird/Thunderbird Crashes directed me to come to the Support forum and ask for help there. Any suggestions will be welcome. Thank you.

Modified by Wayne Mery

All Replies (3)

more options

No suggestions. But Please CC yourself to https://bugzilla.mozilla.org/show_bug.cgi?id=1766101

more options

nyrath,

Are you still crashing ??

more options

Should get fixed in 102.6.1