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opening firefox.

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  • Last reply by FredMcD

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‘Why when I open firefox, it now opens as a small window in the top left corner of the desk top and I have to open the double window and then open the large window to get it on the desk top?’ for ‘Firefox’ Thanks, Bill

‘Why when I open firefox, it now opens as a small window in the top left corner of the desk top and I have to open the double window and then open the large window to get it on the desk top?’ for ‘Firefox’ Thanks, Bill

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https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\

Close Firefox. Search for the above file. Then rename or delete it. Restart Firefox.