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Downloaded Twice And Can't Find The Second

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  • 1 has this problem
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  • Last reply by FredMcD

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I was using firefox by downloading it from the website and it was working fine. Then I try searching it in the MS Store to see if updates are possible from there or not and mistakenly downloaded it again. But I cannot see any desktop icon of Firefox other than the one I was previously using. If I go to the MS Store and try opening the app from there then a brand new Firefox opens which I simply cannot delete. I have even went to the Control Pannel to find out if there's another Firefox but there isn't. I am kinda worried as Firefox is my primary browser and I use it for literally every internet related activity. So please help me in uninstalling this second Firefox program which is unwanted here.

I was using firefox by downloading it from the website and it was working fine. Then I try searching it in the MS Store to see if updates are possible from there or not and mistakenly downloaded it again. But I cannot see any desktop icon of Firefox other than the one I was previously using. If I go to the MS Store and try opening the app from there then a brand new Firefox opens which I simply cannot delete. I have even went to the Control Pannel to find out if there's another Firefox but there isn't. I am kinda worried as Firefox is my primary browser and I use it for literally every internet related activity. So please help me in uninstalling this second Firefox program which is unwanted here.

Chosen solution

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders


Be careful about using the Windows Uninstall Program as you could end up removing the wrong files.


Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

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Chosen Solution

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders


Be careful about using the Windows Uninstall Program as you could end up removing the wrong files.


Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.