Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Terminate account that was created in error

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Bithiah

more options

I found out way too late that I had used the wrong email address to log into my Firefox account and have accidentally created a second account that I want to cancel.

The wrong email address is one of the email addresses I use, just not the one I use for my Firefox account.

I activated the Firefox account that was accidentally created before I realized I had used the wrong email address.

I found out way too late that I had used the wrong email address to log into my Firefox account and have accidentally created a second account that I want to cancel. The wrong email address is one of the email addresses I use, just not the one I use for my Firefox account. I activated the Firefox account that was accidentally created before I realized I had used the wrong email address.

All Replies (1)

more options

Hey there!

Seems like a lot of people make the same mistake as you did everyday! See the link below:

https://support.mozilla.org/en-US/questions/1154121

Hope I helped!

Kind regards,

Bithiah