Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox update

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Paul

Soniap1682
Soniap1682
more options

Firefox on my mobile came up with a new look. It turned out to be 79.0. After the upgrade all my saved logins are gone. FAQ pages tell me to disable the master password (primary password), but there is none in the new Firefox.

I wonder what I had missed, but it looks stupid telling me how to upgrade _after_ the upgrade. So the actual question is: how do I restore/export the logins of the old

Firefox on my mobile came up with a new look. It turned out to be 79.0. After the upgrade all my saved logins are gone. FAQ pages tell me to disable the master password (primary password), but there is none in the new Firefox. I wonder what I had missed, but it looks stupid telling me how to upgrade _after_ the upgrade. So the actual question is: how do I restore/export the logins of the old

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I am sorry, but unless you had previously synced those credentials to another copy of Firefox using Firefox Sync, it will not be possible to recover them.