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sbcglobal.net email won't set up in TBird

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  • 1 has this problem
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  • Last reply by sfhowes

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About 2-2 1/2 weeks ago, my sbcglobal.net email account could only receive but not send emails. I have 4 other emails that are working just fine in TBird ( 2 are Comcast, 2 are Gmail). On May 8th, I contacted AT&T for help and we were able to reset the password and verify that I can receive and send sbcglobal.net emails on my Iphone and through the Yahoo website. The additional problem I now have is that the AT&T tech said we need to remove the sbcglobal.net email in TBird and then add it back in to TBird. As mentioned earlier, it was able to receive but not send emails. We were not able to add the sbcglobal.net account back into TBird. I am at a standstill now and have made screen prints to show configurations and settings. Any help would be greatly appreciated. Thanks!

About 2-2 1/2 weeks ago, my sbcglobal.net email account could only receive but not send emails. I have 4 other emails that are working just fine in TBird ( 2 are Comcast, 2 are Gmail). On May 8th, I contacted AT&T for help and we were able to reset the password and verify that I can receive and send sbcglobal.net emails on my Iphone and through the Yahoo website. The additional problem I now have is that the AT&T tech said we need to remove the sbcglobal.net email in TBird and then add it back in to TBird. As mentioned earlier, it was able to receive but not send emails. We were not able to add the sbcglobal.net account back into TBird. I am at a standstill now and have made screen prints to show configurations and settings. Any help would be greatly appreciated. Thanks!
Attached screenshots

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For AT&T accounts, use a secure mail key instead of the account password in TB:

https://support.mozilla.org/en-US/questions/1335090