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Garbled/unreadable text and green checkerboard graphics

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  • 1 has this problem
  • 4 views
  • Last reply by Terry

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Today, after launching Firefox as I always do, the text appeared garbled and nearly unreadable. In addition, graphics/pictures had random lime green checkerboard squares where the picture should be.

I haven't done anything to change settings. Firefox is my preferred browser and it just randomly started doing this. I wonder if Firefox auto-updated versions that resulted with these problems. I checked the "allow websites to choose text" option, and it was enabled.

Anybody else having these problems? Anybody have ideas or suggestions on how to fix these problems?

TIA - Mike

Today, after launching Firefox as I always do, the text appeared garbled and nearly unreadable. In addition, graphics/pictures had random lime green checkerboard squares where the picture should be. I haven't done anything to change settings. Firefox is my preferred browser and it just randomly started doing this. I wonder if Firefox auto-updated versions that resulted with these problems. I checked the "allow websites to choose text" option, and it was enabled. Anybody else having these problems? Anybody have ideas or suggestions on how to fix these problems? TIA - Mike

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See whether it happens in "Troubleshoot Mode". The culprit may be the settings for "hardware acceleration". https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode