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Emails not downloading

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by sndybeech

kegarth
kegarth
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Suddenly today no emails are downloading to any of my accounts in Thunderbird. I have several cox, gmail, and outlook accounts, and they all were working fine yesterday. I am still able to send emails from Thunderbird, just not see the incoming emails.

Suddenly today no emails are downloading to any of my accounts in Thunderbird. I have several cox, gmail, and outlook accounts, and they all were working fine yesterday. I am still able to send emails from Thunderbird, just not see the incoming emails.

Chosen solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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All Replies (3)

sndybeech
sndybeech
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I asked similar help earlier today. as far as I know not replies but this makes me 

think my first suspicion that Thunderbird changed something overnight. drag.
Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

sndybeech
sndybeech
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thanks. I am using it. bummer . I hate to turn it off. hope they fix it soon. Appreciate your telling me very much