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Cannot log into Barnes & Noble website from Firefox

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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I cannot log into Barnes & Noble from Firefox. I can see the login using Chrome, but not FF. I have cleared the cookies for BN, but still no long. My browser and workstation are up-to-date.

I cannot log into Barnes & Noble from Firefox. I can see the login using Chrome, but not FF. I have cleared the cookies for BN, but still no long. My browser and workstation are up-to-date.

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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All Replies (3)

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Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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You had it! I turned off DuckDuckGo and it worked. (It was not previously blocked). Thank you!

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