Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

search engine does not works.

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

gaspamor
gaspamor
more options

When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instead if I use the Cortana bar. I have already reset Firefox but nothing change. Thank you for helping. Gaspare

When digiting in the Firefox search bar, the screen becomes gray and the search engine is blocked. I have Windows 10 and my search engine is Bing. Everything works instead if I use the Cortana bar. I have already reset Firefox but nothing change. Thank you for helping. Gaspare

All Replies (2)

Clinton Njiru
Clinton Njiru
more options

To do this, follow these steps: 

   Select Start , then select Settings .In Windows Settings, select Update & Security > Troubleshoot . Under Find and fix other problems, select Search and Indexing . Run the troubleshooter, and select any problems that apply. Windows will try to detect and solve them.
FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?