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last update has lost all my saved data

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by drutom37

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Bookmarks are all there but saved passwords are all gone

Bookmarks are all there but saved passwords are all gone

Chosen solution

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Mozilla has created an extension to recover logins.json from a possibly numbered logins.json.corrupt file.

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Some users running Avast or AVG (both the same company) have had this issue recently. Fixing it is usually just a case of renaming a file that was incorrectly marked as corrupted.

See If you lost all passwords in Firefox, read this! for more information.

Hope this helps.

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Chosen Solution

See also:

Mozilla has created an extension to recover logins.json from a possibly numbered logins.json.corrupt file.

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Thanks guys life saver,