Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My masterpassword is not accepted on one device but is accepted on another.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by ClarkyM

ClarkyM
ClarkyM
more options

I have Firefox synced on two devices, my desktop PC and my laptop. Both are the same version.

I tried to unlock my Firefox passwords on my desktop PC but failed. I tried to unlock my Firefox passwords on my laptop = success!

I am 100% sure i typed in the same passwords, on both devices.

I have Firefox synced on two devices, my desktop PC and my laptop. Both are the same version. I tried to unlock my Firefox passwords on my desktop PC but failed. I tried to unlock my Firefox passwords on my laptop = success! I am 100% sure i typed in the same passwords, on both devices.

Chosen solution

Maybe you did set up a different master password on that PC. The MP isn't synced to other devices.

See also:

Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Maybe you did set up a different master password on that PC. The MP isn't synced to other devices.

See also:

ClarkyM
ClarkyM Question owner
more options

cor-el said

Maybe you did set up a different master password on that PC. The MP isn't synced to other devices.

Thank you, i totally forgot that the MP is'nt synced and resetting did the trick.

I'm quite sure I did use the same MP, because I use a Passwordvault. Also did it work a few days before and I did'nt change the MP since then. The possibillity of losing all remembered login credentials, is quite unsettling.