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Can't set up second email account does not like address or password

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by sfhowes

Jim120
Jim120
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One of my Email accounts stopped working. I was getting a message saying server error. My other email account works just fine using the same AT&T Email. I deleted the account that failed from Thunderbird and then tried to reinstall it. Now when Thunderbird try to verify the Email address and password it fails. If I use the AT&T.net website and log into this account the account works just Fine. I have used both of these Email accounts in Thunderbird for about a year until today. Both on my computers are doing the same failure. Thanks Jim D

One of my Email accounts stopped working. I was getting a message saying server error. My other email account works just fine using the same AT&T Email. I deleted the account that failed from Thunderbird and then tried to reinstall it. Now when Thunderbird try to verify the Email address and password it fails. If I use the AT&T.net website and log into this account the account works just Fine. I have used both of these Email accounts in Thunderbird for about a year until today. Both on my computers are doing the same failure. Thanks Jim D

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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Did you create a secure mail key for the account?

https://support.mozilla.org/en-US/questions/1225036