Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I give Feedback

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by James

more options

I find it very hard to find a place to give feedback.

I have used Firefox since version 3.00

I have asked for years that you fix the way Firefox prints webpages. It quite often only prints one page. Yet Chrome and Edge both print all of the web pages (and dot miss bits)

I am finding that the news websites I like to use do not support Firefox very well. EG their log ins do not retain and their comments features do not work. Yet they work great with Chrome and Edge.

I think this is because websites don't bother to optimize for Firefox as you have such a small share of the market.

So I suggest that you stop working on speed of Firefox and work on features and making it more website standard compliant.!

So as you never reply to my feedbacks I am going to start using Edge.

I find it very hard to find a place to give feedback. I have used Firefox since version 3.00 I have asked for years that you fix the way Firefox prints webpages. It quite often only prints one page. Yet Chrome and Edge both print all of the web pages (and dot miss bits) I am finding that the news websites I like to use do not support Firefox very well. EG their log ins do not retain and their comments features do not work. Yet they work great with Chrome and Edge. I think this is because websites don't bother to optimize for Firefox as you have such a small share of the market. So I suggest that you stop working on speed of Firefox and work on features and making it more website standard compliant.! So as you never reply to my feedbacks I am going to start using Edge.

All Replies (3)

more options

You see, I don't want to go to the support Forum!

I want to write to a Firefox person or programmer

Yet you do not have the decency to give a contact email!

more options

HI, has nothing to with decency is volume and this is easy to find as well we are probably the solution in Support : https://www.mozilla.org/en-US/contact/ To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/ or https://discourse.mozilla.org/c/add-ons If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Have you seen these ?

Have you checked you printer makers website for any new software as what comes with it is out of date as well there can be Firmware Updates to be applied.

I would suggest trying this please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Digmen1 said

Yet you do not have the decency to give a contact email!

Mozilla does not have the resources that would be needed to have call centres for one on one support by email, chat, or phone especially since it would be for free. Companies that do have one on one support are usually for paid for products like some antivirus clients.