Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why was I was redirected to another site when downloading an add-on and asked to donate to the developer?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Paul

smichael
smichael
more options

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Add-ons for Firefox are developed by independent developers who contribute a significant amount of time and effort to support their software.

In some cases, developers do ask for a donation to support their work as is the case with this add-on.