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Firefox crashes

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  • Last reply by Paul

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OS is Ubuntu Mate running on a Raspberry Pi. Firefox crashes on startup. It will not start in safe mode, crashes there as well. It is happening on 2 identical systems. I installed the Ubuntu mail package yesterday. I am guessing some part of that package is causing the problem. I don't want to uninstall it, because I need it for a project I am working on. Has anyone seen this and knows where the problem lies? I have tried reinstalling Firefox, but that does not fix the problem.

OS is Ubuntu Mate running on a Raspberry Pi. Firefox crashes on startup. It will not start in safe mode, crashes there as well. It is happening on 2 identical systems. I installed the Ubuntu mail package yesterday. I am guessing some part of that package is causing the problem. I don't want to uninstall it, because I need it for a project I am working on. Has anyone seen this and knows where the problem lies? I have tried reinstalling Firefox, but that does not fix the problem.

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Hi

As a GNU/Linux user myself, I really admire your set up and because of that I recommend that you may wish to run this issue past one of the Ubuntu community support channels.

This sounds like a possible dependency issue and they should be able to help you establish what is happening.