Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox tab crashes on startup, even in safe mode

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

smw427
smw427
more options

Every time I open Firefox, the tab crashes on startup, even in safe mode. It was working in Safe mode for a couple days, but now won't work at all. I've uninstalled/reinstalled, disabled add-ons, nothing seems to work.

The last crash report ID I have : bp-30bc1e5d-a185-495a-b2c5-6ce362161221

Every time I open Firefox, the tab crashes on startup, even in safe mode. It was working in Safe mode for a couple days, but now won't work at all. I've uninstalled/reinstalled, disabled add-ons, nothing seems to work. The last crash report ID I have : bp-30bc1e5d-a185-495a-b2c5-6ce362161221

All Replies (1)

philipp
philipp
  • Moderator
more options

hi smw427, this is caused by the EMET security tool that is running on your device - can you try updating it to its latest version and report back if this helps? thank you