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(1) Why is Thunderbird trying to get me to download "Osaka" (2) See below

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by Matt

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(1)...This happened after I downloaded OS Sierra (2)...After Sierra download, when addressing emails to groups, the address book names/addresses keep dancing around causing wrong email address

(1)...This happened after I downloaded OS Sierra (2)...After Sierra download, when addressing emails to groups, the address book names/addresses keep dancing around causing wrong email address

All Replies (3)

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Hat does dancing around mean?

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You put your cursor on an email address but when you press it it jumps to another addresd

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To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.