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How to fix? HTTP Status 500 - Request processing failed; nested exception is org.apache.tiles.impl.CannotRenderException: org.apache.tiles.util.TilesIOException

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  • Last reply by FredMcD

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I am unable to download a purchase I just made, continue to receive this message. How do I fix this? I recently installed McAfee LiveSafe, could this be the problem?

HTTP Status 500 - Request processing failed; nested exception is org.apache.tiles.impl.CannotRenderException: org.apache.tiles.util.TilesIOException: JSPException including path '/WEB-INF/views/phonePage.jsp'.

type Exception report

I am unable to download a purchase I just made, continue to receive this message. How do I fix this? I recently installed McAfee LiveSafe, could this be the problem? HTTP Status 500 - Request processing failed; nested exception is org.apache.tiles.impl.CannotRenderException: org.apache.tiles.util.TilesIOException: JSPException including path '/WEB-INF/views/phonePage.jsp'. type Exception report

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Disable McAfee and try again. You can contact its support for more help.